Privacy Policy
Effective Date: October 14, 2026
Merchandising Experts respects your privacy and is committed to protecting personal information provided through our website.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
1. Information We Collect
Depending on how you interact with our website, we may collect:
Contact Information
- Name
- Email address
- Telephone number
- Company name
- Billing information
- Shipping address
Order Information
We may collect information necessary to process your order, including:
- Products requested
- Quantity
- Sizes
- Customization requirements
- Artwork
- Logos
- Design specifications
- Delivery information
Communication Information
When you contact us, we may retain information contained in your messages, quote requests, emails, or other communications.
Website Information
Our website may automatically collect certain technical information, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Approximate usage information
This information may be collected through cookies, analytics tools, or similar technologies.
2. How We Use Your Information
We may use information to:
- Process orders
- Prepare quotes
- Manufacture customized products
- Communicate with customers
- Provide customer support
- Process payments
- Arrange shipping
- Confirm order details
- Improve our website
- Improve products and services
- Prevent fraud and abuse
- Maintain website security
- Meet legal and regulatory obligations
3. Custom Artwork and Logos
When you upload or provide artwork, logos, photographs, or other design materials, we use those materials primarily to fulfill your customization requirements.
You should not provide confidential information through artwork uploads unless it is necessary for your order.
4. Payment Information
Payments may be processed through third-party payment providers.
Depending on the payment method used, providers may include services such as PayPal, Venmo, Zelle, Cash App, Square, Wise, Stripe, or E-Transfer.
Payment providers may process information according to their own privacy policies.
We do not intend to store complete payment-card information on our website unless specifically required and lawfully handled through an appropriate payment system.
5. Shipping Information
We may share necessary delivery information with shipping carriers, logistics providers, customs authorities, or other service providers involved in delivering your order.
Only information reasonably necessary to fulfill the delivery may be shared.
6. Cookies
Our website may use cookies and similar technologies to:
- Keep the website functioning
- Remember preferences
- Understand website usage
- Improve performance
- Analyze traffic
- Support marketing or advertising activities where applicable
You may be able to control cookies through your browser settings.
Disabling certain cookies may affect website functionality.
7. Third-Party Services
We may use third-party services for:
- Payments
- Website hosting
- Analytics
- Email communication
- Shipping
- Security
- Marketing
These providers may process information according to their own policies.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information for as long as reasonably necessary for:
- Order fulfillment
- Customer service
- Business records
- Legal obligations
- Dispute resolution
- Security and fraud prevention
When information is no longer required, it may be deleted or securely disposed of where appropriate.
10. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:
- Request access to your information
- Request correction of inaccurate information
- Request deletion where legally applicable
- Object to certain processing
- Request restriction of processing
- Withdraw consent where processing is based on consent
Requests may be submitted using the contact information below.
11. Children's Privacy
Our website and services are not intentionally directed toward children under the age required by applicable law.
We do not knowingly collect personal information from children for independent commercial purposes.
12. International Customers
Merchandising Experts serves customers in international markets. The website describes customers and shipping activity across multiple countries. merchandisingexperts.co
Your information may therefore be processed or transferred across borders where necessary to provide our products and services.
13. Policy Updates
We may update this Privacy Policy from time to time.
The latest version will be published on this page with its effective date.
14. Contact
For privacy-related questions or requests:
Merchandising Experts
Email: info@merchandisingexperts.co
Phone: +1 605 197 5900