Effective Date: October 14, 2026
Welcome to Merchandising Experts. These Terms & Conditions govern your use of the Merchandising Experts website and your purchase or customization of products and services through our website.
By accessing our website, requesting a quote, placing an order, or purchasing a product, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.
1. About Merchandising Experts
Merchandising Experts provides custom merchandise and manufacturing solutions for brands, businesses, teams, organizations, and individuals.
Our products and services include:
- Custom patches
- Embroidered patches
- Woven patches
- PVC and rubber patches
- Printed and sublimation patches
- Chenille patches
- Leather patches
- Custom apparel
- T-shirts
- Hoodies
- Sweatshirts
- Tank tops
- Tracksuits
- Custom headwear
- Hats and caps
- Beanies
- Ski masks
- Custom promotional products
- Koozies
- Stickers
- Keychains
- Enamel pins
- Buttons
- Socks
- Tote bags
- Banners
- Flags
- Custom branding, printing, embroidery, and related services
Our website currently promotes custom orders with minimum quantities starting at 10 pieces and worldwide shipping solutions. merchandisingexperts.co
2. Custom Products
Because many of our products are manufactured or customized according to customer specifications, the final product may vary slightly from digital previews, photographs, mockups, or screen displays.
Differences may occur in:
- Color
- Fabric texture
- Thread appearance
- Printing position
- Dimensions
- Product finish
- Material appearance
We will make reasonable efforts to produce products according to the approved specifications and artwork.
3. Artwork and Customer Responsibilities
Customers are responsible for providing accurate artwork, logos, text, colors, measurements, sizes, and other specifications.
You confirm that:
- You own the artwork or have permission to use it.
- Your artwork does not infringe another party’s intellectual-property rights.
- Information supplied to us is accurate.
- You have reviewed and approved any artwork or production proof provided to you.
Merchandising Experts is not responsible for errors resulting from incorrect information, artwork, measurements, spelling, or specifications supplied or approved by the customer.
4. Design Approval
Where applicable, we may provide a digital proof or visual representation before production.
Customers should carefully review the proof before approval.
Once production has started following customer approval, changes may not be possible.
5. Pricing and Quotes
Product prices may depend on:
- Product type
- Quantity
- Size
- Materials
- Colors
- Decoration method
- Artwork complexity
- Packaging
- Shipping requirements
- Customization requirements
A quote is based on the specifications available at the time it is issued.
Additional customization or changes requested after approval may result in additional charges.
6. Minimum Order Quantity
Our website promotes minimum order quantities starting from 10 pieces for applicable custom products. The actual minimum quantity may vary depending on the product, customization method, materials, or production requirements. merchandisingexperts.co
7. Payments
We may accept payment through available payment methods displayed on our website or communicated during the ordering process.
Current website payment methods include PayPal, Venmo, Zelle, Cash App, Square, Wise, Stripe, and E-Transfer. merchandisingexperts.co
Orders may require payment or an agreed deposit before production begins.
Production will generally not begin until the required payment or deposit has been received and the order specifications have been confirmed.
8. Production Times
Production times vary according to:
- Product type
- Order quantity
- Customization requirements
- Artwork approval
- Material availability
- Production workload
Any estimated production or delivery time is an estimate unless a specific written delivery commitment has been agreed upon.
9. Shipping
We provide shipping solutions for customers internationally and promote worldwide free shipping on applicable orders.
Shipping availability, delivery time, carrier, and eligibility may vary depending on destination, order specifications, and shipping method.
Customers are responsible for providing a complete and accurate shipping address.
10. Delays
We are not responsible for delays caused by circumstances outside our reasonable control, including:
- Customs processing
- Weather
- Natural disasters
- Carrier delays
- Government restrictions
- Transportation interruptions
- Incorrect customer information
- Unforeseen production or supply issues
11. Returns and Refunds
Because custom products are manufactured specifically according to customer requirements, customized products generally cannot be returned simply because the customer changes their mind or no longer wants the product.
If you believe your order has a manufacturing defect, incorrect product, or significant quality issue, contact us promptly after receiving the order.
Refunds, replacements, or other resolutions will be handled according to our Refund Policy.
12. Intellectual Property
All website content, including text, graphics, logos, photographs, design elements, and other materials belonging to Merchandising Experts may not be copied, reproduced, modified, distributed, or commercially exploited without prior written permission.
Customers retain ownership of their own logos and artwork, subject to the rights of any third parties.
By submitting artwork to us, you grant Merchandising Experts permission to use that artwork solely for fulfilling your order and providing related services.
13. Prohibited Use
You may not use our website to:
- Violate applicable laws
- Infringe intellectual-property rights
- Submit fraudulent orders
- Upload malicious software
- Attempt unauthorized access
- Abuse website functionality
- Submit unlawful or harmful content
14. Website Accuracy
We make reasonable efforts to maintain accurate product descriptions, photographs, prices, and information.
However, occasional errors or inaccuracies may occur.
We reserve the right to correct errors and update website information without prior notice.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Merchandising Experts will not be responsible for indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.
Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded under applicable law.
16. Changes to These Terms
We may update these Terms & Conditions from time to time.
Updated terms will be posted on this page with a revised effective date.
17. Contact Us
For questions regarding these Terms & Conditions:
Merchandising Experts
Email: info@merchandisingexperts.co
Phone: +1 605 197 5900